A dedicated support center that works with your employees to resolve administrative, claims and coverage issues
Our Benefits Help Desk provides extensive assistance directly to your employees and their dependents on your behalf and aids plan employees and their dependents in resolving issues that arise during the year.
Staffed by dedicated professionals who know your benefits and have facilitated access to insurance carriers to get the answers your employees need, the Benefits Help Desk aids employees year-round.
It is accessed via a toll-free telephone number and through a secure web-based center. We have Spanish speaking staff and also have access to the AT&T Language Line which provides assistance in over 170 languages.
The Benefits Help Desk is fully HIPAA compliant.